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Customer
Service...
Please
feel free to contact us anytime, we look forward to working with
you.
To
insure the best service emails and calls are replied to as quickly
as possible. In general, Voice mail - same day or next, Email -
same day or within two. If for any reason you do not hear from us,
your message was not received. |
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Office
Address:
Custom
Made Art .com Incorporated
877 Edith Street
Oxford , Michigan USA
48371
Voice:
231
. 360 . 0567
Email: :artists @ custommadeart.com
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Typical
Office Hours:
Eastern Standard Time Zone.
Monday to Saturday:
~ 10am - 4pm
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Quality
of Service & Fine Art Policy...
We
are here to assist you in finding and creating the perfect work
of art for your home, office or gift. We stand behind every product
creation and artist as each have been carefully
reviewed for the highest quality. Each item within our Gallery
has been personally selected to be listed.
For commissioning works - a Customer Service agent will be assigned
to your project until completed. Your requested will be reviewed
with you, material options suggested and possible sketches enclosed
prior to finalizing the order. Once the artwork has been created
and completed, the gallery will review the fine art with the artist
prior to shipping. The review is our quality and performance insurance
of what was wanted for the commission. Artists are required to work
within the guildlines set from client approved proposals and within
the agreed upon deadline for completion. All artists working with
the gallery are hand selected professionals and provide the highest
quality of work for their craft.
When customizing a work of art we find the best possible artist
to create the requested project. With our large network of artists
who work on and off line with the gallery it removes the burden
to find a qualified and reliable artist for the task at hand. Given
the situation or product, multiple quotes and options can be given
for your personal selection. Our service provides an organized,
fast and secure transaction that puts both the artist and client
at ease.
If for any reason you are displeased with a custom order, or any
order, please contact the gallery as soon as you receive the creation.
We will review the confirmed proposal or what was expected to be
received along with your complaint and assist you anyway possible
to correct the situation. Again, we work within the guidelines pre-determined
so that customer satisfaction is always at the highest regard.
To keep the highest level of craftsmanship and professionalism,
more artists are denied our representation than those who are listed.
Artists who do not provide the quality of artwork that is displayed
within our gallery are removed from the site and no longer used
or referred to for custom orders.
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